Best Western Royal Inn

As ascertized, this is a "low-key" lodging facility. However, it met are needs so well that we stayed coming and going on our trip. The facility is very quiet with easy interstate access and a huge Walmart Super Center close for necessities.

When traveling thru the area..we always stay here. I think we are up to 6 or 7 stays now. Rooms are very clean and roomy. Staff very attentive.

Check in was simple and front desk person very personable. The room was clean and well decorated decorated but could use a few updates. It did seem odd that room choices were a king or 2 double beds with no queen beds avaliable. My only true complaint about the room was the pillows. Though there were 6 pillows, everyone of them were thick and firm. The filling was old style chunks of foam making them firm and lumpy. I ended up trying to use my coat as a pillow. Between that and the person in the next room snoring so loudly, I did not get any sleep. When we went to the lobby to checkout and get breakfast there was no one at the desk. There was a gentleman staying there who said he had been in and out several times and had seen no one. He had also said there had been someone trying to check in but had given up and left.

I have been to every state in the USA, and nothing compares to the true America values shown by management and staff at the Best Western in Chattanooga, TN. True welcoming atmosphere and hospitality that goes far beyond our expectations. Their willingness to assist us by working together through some business obstacles we have encountered all the way to the end; this contribution alone makes them a diamond in the costumer service industry that is lacking nation wide. They worked hard to make our stay a positive experience. Thank you for your kindness and in making this a memorable experience.

I had a very comfortable and pleasant stay at this hotel.The staff were friendly, helpful, and made me feel welcome.The room was clean, spacious, and well-maintained.The bed was very comfortable, and I slept peacefully.The location is convenient and easy to access.Breakfast was fresh and had a good variety of options.The check-in and check-out process was smooth and quick.The hotel offers great value for the price.Parking was easy and convenient. I would definitely recommend this hotel to others.

Good, last minute of overnight stay. Plenty of parking. 2 story outside motel style. OK breakfast.

This place was an awesome experience. The day time manager was very helpful to our business issues, he even drove us to the business to resolve these issues. If I ever stay in Chattanooga again I will be staying there. The manager made the whole issues with work business seem like nothing. Excellent place.

Thank you so much for your kind words and hospitality during my stay at the Best Western Royal Inn in Lookout Valley TN. while my father was in the hospital. I cannot express in words how much it meant to me during one of the most difficult times in my life. Our rooms were exceptionally clean and comfortable. When I am back in the area this hotel is where I will always stay. Thank you! Stephanie Hiett